QUESTIONS ANSWERED

FAQ'S

If your question is not answered here, just get in touch and we will be able to help you

PAY MONTHLY

Am I tied into a contract?

No, not at all. There is no set up fee either. All we ask is that you give us 30 days notice before your next payment due date (normally the 1st of each month). Your site will be taken down and deleted once you cancel.

Can you buy the domain name for me?

Yes we can (if it’s available). If you have not already got a domain name already, just let us know and we will help you choose and buy one.

Can I have professional email accounts?

Though the plan does not include email accounts, we can set these up for you also. We charge a fee to set them up and there may be a monthly charge for the accounts depending on the platform you decide to use for emails and how many accounts you want, but we will guide you through this.

How long will it take for my site to be ready?

We normally create, design, set up and install your site within 2 weeks of receiving all your content and images. You start paying for your site monthly, the moment you sign up with us, so it is in your interest to get the content and images over to us as soon as possible.

Can I sell products on my site?

Yes, we do offer ecommerce plans. Please contact us for a monthly quote on this, as it depends on the number of products, variations etc.

Can I add other things later, such as a booking software?

The beauty of our plan is you can upgrade at any time and we can integrate anything you wish (within reason!). Just let us know and we can work out the new costs.

Can I take the site elsewhere?

The monthly plan is similar to a rental and us hosting the site is part of that. So essentially, we own the site, though you still own all content you supply. However, we can arrange for you to transfer the site to another host, though there will be a charge for this based on how long you have hosted your site with us.

FIXED PRICE

Am I tied into a long term contract?

No, not at all. You pay an upfront fee for the website (which is non refundable). There is no monthly contract. Though we can host your site, which is free for the first year, you do not have to take up that option.

How does payment work?

We request the fee upfront. This is a non refundable fee, for the work we undertake. We will design your site based on the information, content, images, colours etc that you give us.

Can I have professional email accounts?

Though the plan does not include email accounts, we can set these up for you also. We charge a fee to set them up and there may be a monthly charge for the accounts from the software (such as Gsuite) depending on the platform you decide to use for emails and how many accounts you want, but we will guide you through this.

How long will it take for my site to be ready?

We normally create, design, set up and install your site within 2 weeks of receiving all your content and images. We insist on all content, images, ideas, colours, logos etc being with us before we begin.

You can submit extra information, text, images etc after we have begun, however there will be an additional charge for the extra work.

Can I sell products on my site?

Yes, we do offer ecommerce plans. Please contact us for a quote on this, as it depends on the number of products, variations etc.

Why is the hosting £20 a month after the first year?

This is actually a discounted fee. Our normal fee for hosting and our website care, would be £40+vat per month. This is because not only do we host on cloud servers, we also look after your website, with backups, uptime monitoring, monthly reports, security and performance checks.

Way more than your normal shared hosting packages!

What if i want more pages?

Not a problem, just let us know how many you want and we will quote you based on that.